Guide · Shopify
Who can fix accessibility issues in a Shopify theme's code after an ADA demand letter?
Updated
First, show the letter to a lawyer: this guide is general information, not legal advice. For the code itself, four kinds of help exist (a widget, an audit, a code fix by people, a code fix by an AI agent), and VibeFix is the last kind: $490 one time, within 48 hours of you connecting your store, done on an unpublished copy of your theme that you publish yourself.
Do this first
Show the letter to a lawyer. Papers have deadlines, and what they mean for your store is a legal question. VibeFix does not give legal advice. We fix code.
What kinds of help exist
- A widget. A script that changes the page in the visitor's browser. It does not change your theme's code.
- An audit. A written list of issues, sometimes with testing by people using assistive technology. It lists problems; someone still has to change the code.
- A code fix by people. A freelancer or agency edits your theme. Price and time vary, so ask for both in writing.
- A code fix by an AI agent. Software works through the issues in your theme code and checks the result. Ask what a person reviews and what record you get.
Each can be the right choice. The questions at the end work for all four.
VibeFix's offer, as facts
VibeFix is an AI agent that fixes accessibility issues in your Shopify store's theme code. It is run by Y.D.A. Dabeian S.A., a company registered in Panama.
| Fact | VibeFix |
|---|---|
| Free check | A read-only check of your public homepage. We do not sign in, fill in forms or change anything. You enter your store address and your email. Your report usually appears on the page in about a minute, and we email you the link too. |
| Price | $490 one time, with a dated before-and-after report. Or $99 a month: the same fix, then weekly re-checks and fixes, with a monthly report. |
| Turnaround | Within 48 hours of you connecting your store. |
| Where the work happens | On an unpublished copy of your theme. You preview it and publish it yourself. Nothing goes live until you do. |
| Access | Limited to your theme files. We cannot see orders, customers or payments. We never ask for passwords. |
| Record | A dated before-and-after report, including anything still open. |
| Your data | We keep a copy of your theme code for up to 30 days for your report, then delete it. |
| Cancel | On the monthly plan, write to help@vibe-fixer.com and we stop future payments. |
How it starts: after you pay, we email you a link within one business day. It opens Shopify's own install screen.
What we do not do
- We do not give legal advice.
- We do not do human screen-reader testing.
- We change theme files only. Apps you installed, and parts of the store that are not in your theme files, such as checkout, are outside what we edit.
- Our check is automated. It tests only what software can test of WCAG 2.0 and 2.1, Levels A and AA. It does not test the newer WCAG 2.2 criteria, such as target size.
- A check finds some issues, not all of them. The report is not legal advice.
What to ask any service before you pay
- What is the price, in writing, and what exactly does it include?
- How many days does the work take, and when does the clock start?
- Is the work done on a copy of my theme, and who publishes it?
- What access do you need? Can it be limited to theme files? Do you ask for my password?
- Which standard and version do you test against, and which parts are tested by software and which by people?
- What record do I get? Is it dated, with before and after, and does it list what is still open?
- What is outside your scope, such as checkout, apps and legal questions?
- What are the cancel and refund terms? Be careful with any promise about the outcome of a legal matter.
Want a free look first? Use the free Shopify homepage accessibility checker at vibe-fixer.com/tools/shopify-accessibility-checker, or the store page at vibe-fixer.com/stores.
This page is general information, not legal advice. VibeFix is independent. Shopify is a trademark of Shopify Inc.
Want it fixed?
Our AI agent fixes it in your code and tests your live app again. See pricing.
It starts with a free check that confirms the problem on your live app, no account needed.