SUPPORT

How to reach us

Email help@vibe-fixer.com. A person reads every message and writes back.

What to include

• Your app's link: the address you open it at.
• What you did: the steps, in your own words.
• What happened, and what you expected instead. A screenshot helps.
• If it is about a test or a fix, the link to that result page.

Never send a password, an API key or a token. We never ask for one, by email or anywhere else.

Charges and refunds

If something on our side went wrong and you think a charge is unfair, say so in your email. A person will look at the run and put the credits back. Plans can be cancelled at any time from your account menu.

Your data

To get a copy of what we hold about you, or to have it deleted, email the same address. The privacy notice says what we hold and who else sees it.